Widerrufsrecht
SHIPPING & RETURNS
Shipping
INTERNATIONAL CITIZEN ships with tracking.
Returns
If you would like to return or exchange an item purchased on internationalcitizen.studio, please send us a request for a return authorization to info@internationalcitizen.studio within 14 days of the delivery date. All returns must be shipped back to us within 7 days of the request approval.
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Items must be returned in new & unused condition, with all original packaging and tags attached
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We cannot refund or take returns on clothing that has been worn or used
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Returns are not applicable for customized pieces
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INTERNATIONAL CITIZEN offers free shipping on all full price orders within the EU. Initial shipping charges cannot be refunded
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The sender is responsible for the shipping cost of all returns/exchanges
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We advise our customers to get a tracking number for the returned package as INTERNATIONAL CITIZEN is not responsible for any return packages getting lost or misplaced
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ALL SALE and/or items purchased with a Promotional Code cannot be returned
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We reserve the right to refuse any returns which do not meet our return policy requirements or are returned without preauthorization